ABSTRACT
Organisational frameworks include not only formal structures and processes, but also custom and practice that has developed over time. The latter may be local to academic schools and departments as well as institution-wide, and in turn create expectations from staff based on what has happened in the past, for instance in relation to promotions. At the institutional level, structures are likely to be influenced by history, size and location, key events such as mergers, and factors such as institutional partnerships and regional roles. Institutional success is therefore likely to involve a partnership between senior managers, middle managers and faculty in creating an environment in which individuals feel that they can realise their potential. This expansion and diversification of roles and of the composition of the workforce is also reflected in career trajectories. Roles are increasingly likely to include knowledge exchange and management responsibilities. The introduction of workload models is a good example of inter-relationship between organisational frameworks and local relationships.
