ABSTRACT
Practitioners have long struggled to deal with clients whose behavior seems to be disruptive to group process. This chapter discusses techniques for confronting group members around issues of importance, but has not focuses on the feelings generated for workers who are in the midst of intense human tragedy. Workers confront extraordinary suffering and a sense of powerlessness in one struggles to meet the needs of various deeply scarred and troubled populations. An intimidating group member may trigger among other group members historical associations with abuse. In certain circumstances, scapegoating may be an expression of some of these transferential feelings. The worker's understanding of the relationships among the members of the group in the confrontative process is also necessary. As does the worker, the members react to each other, to the group as a whole, and to the worker.
