Managing organizational change

By the end of this chapter you should be able to:

understand the issues facing managers in attempting wholesale organizational change;

apply the ISM model to an organizational change situation;

apply the strategic change process model to the process of managing organizational change;

understand the different views on organizational culture change;

apply the Goffee and Jones culture change framework to organizational culture change problems;

suggest recommendations on workable principles of organizational change, and on how they might evaluate the success of change initiatives.