ABSTRACT
Among all the organizations that are involved in the quality policies, ONESQA has played an omnipotent role in the quality landscape of Thailand. A study of ONESQA, as a borrowed organization, provides a locus to understand and analyze the logic of the Thai state, its receptiveness to global influence, and its response to local resistance at the organizational level. This chapter focuses on how a confluence of global and national factors is woven into the introduction and implementation of ONESQA. It will illustrate how ONESQA was a product of the strategic and selective borrowing by the Thai policy elites. After ten years of operation, the changing policy and its implementation also shed light on how ONESQA has become a site of policy struggles, negotiations, and resistance. Furthermore, this chapter juxtaposes the anticipation and expectations of ONESQA’s policymakers with the reflections and responses on the ground.
