ABSTRACT
This chapter is about the data and information we need to obtain, and in some cases monitor, in order to effectively manage the environmental impacts of an organisation. It begins by considering the wide variety of sources, types and ways of presenting data and refers to relevant guidance found in ISO 14031 and AA1000. The way we convert raw data into indicators can be crucial in developing tools that can provide effective assurance and performance information over the longer term.
The chapter then considers a number of sources of guidance relating to the assurance and verification of data with particular reference to its application to various forms of reporting. Related to this we also consider a selection of the most established corporate benchmarking schemes, which use such data and reporting to gauge the environmental, and/or sustainability engagement of organisations.
An overview is then provided of data collection methods in the context of air, water and land pollutants, plus noise, dust and odour nuisance.
The chapter concludes with some summary statements regarding interpretation and communication of data and information and makes links to other chapters where further detail is provided on these aspects.
