In 1968, Dr. Kenneth D. Bird solved a problem for Massachusetts General Hospital. The hospital had been responsible for staffing the medical station at Boston's Logan International Airport. Emergencies demanded an immediate, highly skilled response even though the expertise of a physician was rarely required. Therefore, during most of the staffed time at the medical station, the physician's time and labor were underutilized-a significant expense to the hospital and airport. In response to this problem, Dr. Bird developed a system for remote transmission of voice and images. Using this system, doctors working remotely from Massachusetts General Hospital performed physical examinations, made diagnoses, and even delivered limited treatments to ailing travelers using the airport's medical station (New York Times, February 16, 1991).