ABSTRACT
This chapter discusses the importance of developing global leaders and the Chief Learning Officer's (CLO's) role in that challenge. It presents stories about three companies: Marriott International, Dell Incorporated and IAMGOLD Corporation. To be true global leader executives must learn to welcome differences with curiosity and empathy in a way that seeks mutual benefit and growth. Leaders are expected to demonstrate a deep understanding of their organization's business as well as its products and services, master the nuances of global markets, and conduct themselves in ethical ways. Yet strong leaders can be developed if organizations, business leaders, and those who head leadership development functions create the systems, processes, involvement, and accountability that are crucial to success. Some organizations seem to have reached the summit. An important challenge in organizations is to increase the amount of time leaders actually spend on leading instead of managing.
