ABSTRACT

This chapter explains both identify classic forms of engagement with which many YCWs are familiar and introduce newer forms that have emerged out of a strengths-based perspective. It also focuses on two sections, which are Collaboration Keys and Active Client Engagement. It is worth mentioning that the word interviewing may seem antithetical to a collaborative stance, suggesting an asymmetrical relationship. Of the keys to collaboration, none is more important than creating listening space, room for clients to share stories through their experiences, points of view, concerns, and hopes for change. Engagement involves careful listening and attention to youth and those involved with services for youth. From both a community and organizational standpoint real-time feedback provides data to contribute to more reliable and consistent rationale for service decisions. YCWs maintain a posture of flexibility in adapting to the relational styles and preferences of youth, making adjustments based on what is communicated. The concept of relational styles is a fertile area of research.