ABSTRACT
As we discussed in the last chapter, the discourse on the ‘new capitalism’ is gaining ground, even if the values that should underlie a reinvigorated and more responsible capitalism of the future are under debate. We discussed how, now more than ever, the emerging business paradigm will dene what it means to become a high-performing, sustainably eective organization. The notion of measuring performance according to a quadruple bottom line is gaining credence and it is clear that the needs of dierent stakeholders are often in tension. Achieving a fair distribution of performance benets will require a shift in contemporary business priorities and practices. Adopting a stakeholder approach implies opting for a multidimensional concept of performance. If the denition of business performance viewed through a stakeholder lens becomes more complex, the means to achieving desired results must also be reconsidered.
