ABSTRACT
Attitudes can fail “to recognise the humanity and individuality of people concerned and respond to them with sensitivity, compassion and professionalism.”
Parliamentary and Health Service Ombudsman (2011 p. 7).
Attitudes can fail “to recognise the humanity and individuality of people concerned and respond to them with sensitivity, compassion and professionalism.”
Parliamentary and Health Service Ombudsman (2011 p. 7).