ABSTRACT
Is e-mail a great time-management tool or a great time sink? In little more than a decade, it moved from being a rare novelty to being commonplace. We all love it, because it is easy to send a message to one person or to hundreds of people with a single mouse click. We hate it because our e-mail Inbox explodes with advertisements, jokes, and a host of other low-priority items. We stress about it because we also get good information and do not know exactly what to do with it.
