ABSTRACT
The attitude one takes to address a problem is oftentimes just as important as the technical and methodological skill used in its ultimate resolution. Although administrators are trained to manage the delivery of medical care and service activities, simultaneously they must develop an effective working partnership with physicians, toward the desired outcome of implementing principles of practice management in operating systems. The five-step sequence used to help guide activity. Look, observe the written and the unwritten words. Listen, hear both verbal and nonverbal language. Learn, we learn by making mistakes; Lift and Lead. There is no aspect of medical practice that cannot be accomplished through an effective practicing partnership among physicians and administrators. Understanding how various components interact with each other in the environment in which they exist is essential. Achievement of predictable results is a cardinal administrative responsibility that can be enhanced through application of continuous quality improvement.
