ABSTRACT
The past decade has seen dramatic advances in mobile technologies in terms of functionality, power, usability, connectivity and affordability. Therefore they have become widespread among individuals in the most advanced countries. These smart mobile devices can also be used by a variety of organizations to run their operations, a phenomenon often referred to as mobile working. Organizations generally make investments in mobile working systems to deliver business value. The nature of this value can range from efficiency and cost reduction, to operational effectiveness, to possibly providing a source of competitive advantage.
