ABSTRACT

Interpersonal communication is the process of transacting meaning between individuals. Strong social skills, supported by proactive interpersonal communication abilities, provide the underpinning for success. A good deal of the adjustment time was spent in learning particulars about the new position or job and adapting their interpersonal communication skills to the new situation. Interpersonal communication in organizations is similar to our everyday friendships, but two task-oriented characteristics differentiate it. First, organizations are goal-oriented, with their chief concern being output. Second, organizations require a co-orientation of behavior, which involves the elicitation of behavioral coordination among communicators for the accomplishment of commonly recognized goals. Effective interpersonal communication requires a repertoire of skills with which we perform the appropriate acts in response to the situation. The interactive management model is pragmatically based, focusing on interpersonal communication competence. Communication processes are changed inherently when information technology is added.