In a more positive light, Katherine Sender and Annette Hill have stressed that audiences use reality and makeover shows in a complex and nuanced way to make sense of their own lives, problems, and relationships. This chapter discusses two case studies and supplements them with data from other interviewees. All data was collected as part of a research project on audiences of Embarrassing Bodies and ten individuals were interviewed in total. The interviewees spoke warmly of the Embarrassing Bodies doctors and how they interacted with the patients on the show. The doctors were described as ‘caring’ ‘genuine’, ‘brilliant’, ‘friendly’, as putting people ‘at ease’ and ‘good with people’, ‘professional’ , ‘using language that people may identify or relate to’, ‘approachable’ and ‘friendly’ , ‘showing empathy and kindness erm and not judging’ and ‘comforting’.