ABSTRACT

AFTER STUDYING THIS CHAPTER, YOU SHOULD understand

■ why and how to use small groups to solve problems.

■ the small-group discussion questions of fact, questions of value, and questions of policy.

■ the importance of an agenda.

■ the definition of leadership.

■ the three perspectives of leadership.

be able to

■ list the steps involved in formulating a discussion question.

■ create an agenda, establish criteria, generate possible solutions, and choose the best solution.

■ compare and contrast democratic, autocratic, and laissez-faire styles of leadership.