ABSTRACT
AFTER STUDYING THIS CHAPTER, YOU SHOULD understand
■ why and how to use small groups to solve problems.
■ the small-group discussion questions of fact, questions of value, and questions of policy.
■ the importance of an agenda.
■ the definition of leadership.
■ the three perspectives of leadership.
be able to■ list the steps involved in formulating a discussion question.
■ create an agenda, establish criteria, generate possible solutions, and choose the best solution.
■ compare and contrast democratic, autocratic, and laissez-faire styles of leadership.