ABSTRACT

Those Listening Outcomes associated with the process of responding are explained.

Listening Outcome RS1: Provide Clear and Direct Feedback

Listening Outcome RS2: Increase Behavioral Flexibility

Listening Outcome RS3: Develop Assertive Skills

Listening Outcome RS4: Create a Supportive Communication Climate

The specific “Skills for Success” associated with each of the above Responding Outcomes are described, and a series of individual and group activities that assist students in developing their listening effectiveness is provided for each outcome.