ABSTRACT
This chapter examines the evidence on what is actually happening with regard to teleworking, and attempt to draw some conclusions about what is likely to occur in the future. In so doing, specific types of teleworking will be identified, along with their extent of use. The chapter examines the consequences to date for both the employer and employee. It explores forces promoting or restraining the growth of teleworking will be identified, and the managerial issues involved with the adoption of teleworking. Because teleworking is both new and relatively rare, only a few studies have been able to examine the actual consequences as they have occurred to date. In addition to forces stemming from employees and employers, various government policies may serve to promote or inhibit the growth of teleworking. There are a number of characteristics of the task, the homeworker, and the employer that may affect whether teleworking will be appropriate in a given situation.
