The airline has an international operation using five twin-engine, wide-body, long-range aircraft. The capacity of the aircraft is 350 seats. A snowstorm is affecting New York’s JFK airport in the United States (US) and conditions have been marginal since early morning. However, the airport is not closed and traffic is still operating, although some national and regional carriers have suspended a number of services into and out of JFK. Due to the high volumes of traffic in the area and the requirement for instrument approaches, several aircraft have been placed in holding patterns around JFK. The JFK Station Manager has advised the Integrates Operations Centre (IOC) that 811 has been given holding for up to three hours to the east of JFK. No further information has been forwarded. A key task of the IOC is communicating with its stakeholders, so an update of the situation will be provided for the IOC functional areas.