ABSTRACT

This chapter examines the main costs and benefits of training international managers in a group. Clearly the unavoidable additional cost, when compared with training managers in their home country near to their workplace, is that of travel to the chosen location. Attempts have been made to train managers in their own country in the customs of people from different cultures, and some knowledge can be gained from this type of training. A more easily identifiable payoff is one where the training is specifically aimed at developing managers to understand unfamiliar cultures prior to taking management responsibilities that will involve them managing people within other cultures. The company is determined to run totally integrated operations it is now usual for managers, who will be expected to interact with colleagues in other countries, to have a working knowledge of English. So there are identifiable additional costs and benefits of training international managers together in one place.