ABSTRACT

This chapter explores the challenges faced in anticipating and assessing needs, designing training programs and implementing them to cater to the needs of diverse demands from the public service in a globalized world. It draws upon prescriptive models and conceptual ideas, and seeks to explain the causes for the success or otherwise of the Lai Bhadur Shastri National Academy of Administration (LBSNAA) and Civil Service Training and Development Institute (CSTDI). The chapter suggests that ways and means of improving public service training to better cope with the challenges created by globalization. The rapid changes resulting from globalization as well as local and international development make the task of identifying needs and responding to changes more complex. But India and Hong Kong seem anxious to strengthen public service training in areas related to technology which they both see as the best approach for developing training programs oriented to the future.