ABSTRACT

This chapter analyses the different stages of settling in the UK, in particular interactions with Job Centre Plus offices. Job Centre Plus offices are primarily responsible for National Insurance number interviews and the provision of benefits and control of everyone claiming Jobseeker's Allowance, Income Support, an Incapacity Benefit or Employment and Support Allowance. The chapter argues that "deservingness" is constantly defined in the interplay of interaction between service providers and clients in the UK bureaucracy. Although there is free mobility in Europe, migrants are expected to have a British bank account in the United Kingdom. To open an account, foreign citizens are asked to provide evidence of their identity and confirmation of their address. For those who have been living abroad and are planning to move or return to the UK, this is problematic because they have no credit history in the UK.