ABSTRACT

This chapter explains description of the career development process. It provides overview of promotion process. The chapter discusses the demographic characteristics of the top forty-eight managers who were promoted by this process. It analyzes deference system from a career perspective describing the primary role of personal relationships and the dynamics of these relationships in the career process. The key to understanding career development in this American bureaucracy lies in the dynamic relationship of hardened individualism, emphasis on self-worth and the need to be respected and honoured by others, the need to be shown deference. A successful career development was one where a manager moved closer toward the centre of authority, thus increasing his power and status. Several managers recalled that the chief executive officer in after the war used to tell the new recruits two things about the telephone company. The usual training for new recruits was general supervisory training.