ABSTRACT

Increasing changes in ways of working and technological possibilities point to the need for up-to-date information. The information needs of teleworkers are influenced by the nature of their work and by their employment status. A membership survey by the Telework Telecottage and Telecentre Association indicated needs for information on technology, individual teleworking arrangements and obtaining work. Employers need information on the setting up and management of teleworking schemes including technical information, information about legal, contractual, planning, insurance and related issues, information about sources of advice and consultancy, and information about good employment practice. Library arid information centres in organisations that employ teleworkers have an important role to play in providing information to those people who work remotely. Public libraries represent one of the greatest educational, cultural and social resources in Britain. The importance of public libraries to teleworkers will depend on how libraries develop and the role they will come to play within the community.