ABSTRACT

The responsible, accountable, consulted and informed (RACI) chart is normally in tabular format and depicts each individual associated with the project, together with their RACI status in relation to their assigned roles for a given task. The RACI can be confused with the RAQSCI model, and although both are popular project management tools, each has an entirely different focus. RACI is a way of mapping out 'who does what' in relation to a category project. The aim is for every task to be assigned responsible and accountable roles. The RACI chart can also be seen as a complicated process for smaller organisations to take on board, and some authors in the field of procurement criticise it for being 'over engineered'. In essence, it is a tool designed for managing projects with a high level of complexity or a large number of stakeholders, rather than a category management tool per se.