ABSTRACT

The promise of building top performing teams is that whilst we do need intelligence, insight, knowledge and skills, we do not need to be geniuses or super-people; we need to be honest, diligent learners who seek to help achieve results and also to develop their fellow human beings whom we call our co-workers or colleagues. Deloitte instances also comment that organisations will have to consider ‘Employees are the first customers’ and that ‘high performing teams’ will be enabled ‘by adopting connected ways of working and an adaptable culture’. Every buzz-word is used, except the one word that would really make a difference – motivation is not mentioned once in Deloitte’s report. Motivation is about flow states, and so works with change. Finally, because motivation is emotional, and is inherently about change, the case studies tend to be ‘messy’; there are no easy solutions.