ABSTRACT
Transport sector includes airlines, rail networks, companies hauling passengers and freight by road and sea, and training agencies that serve them. In this sector, the larger companies operate far-flung systems, with thousands of employees scattered in many places, sometimes even in other countries. Standardising and decentralising their training, which occurs in many locations, often with small groups, are important considerations. Airlines need to train a wide range of employees, from aircrew to maintenance engineers and sales personnel. The variety of training needs being met in the British Airways and British Caledonian case studies shows how essential computers are in airlines' training. The Civil Aviation Authority monitors training, sets the technical examinations and controls the number of flight simulator hours to bring flight crew to proficiency. FlightSafety International is the world's largest non-governmental aviation training organisation, in business since 1951. British Rail is also aware that simulators can centralise training, with resultant costs.
