ABSTRACT
On the software side, the term 'new training technology' encompasses an important new range of authoring tools that offer trainer-authors the chance to bring the hardware to bear on company training problems. Companies look at training effectiveness in several different ways. In general, they want training to be appropriate to the individual but they also want it to produce more or less the same standard of performance in all employees doing a particular job. Computer-based training cannot guarantee standardisation of performance, as opposed to standardisation of training, because ultimately, on-the-job performance depends on the individual as well as the training. Many companies are interested in the new technology because they think it will help them to decentralise training. All companies want to reduce the time employees need to become properly trained, as this will reduce overall labour costs and increase profits.
