ABSTRACT

Policy decisions relate to the overall objectives of a company and strategies for their achievement. Although these are the sort of decisions that managers are seen as taking in the popular imagination, such decisions are in fact few and far between and concentrated in the upper echelons. The distinction between the two types of decision is not watertight. A policy decision may solve problems. In two senses there has already been some treatment of the problems-decisions theme. One of the studies at a company in the Midlands making light commercial vehicles took place a few days after a gas main explosion had demolished the dispatch building. This involved a whole sequence of problems and decisions for the management. A issue that should be raised concerns the relationship between information and decision making. Marine equipment company, part of a larger group, is technically up-market with a quality reputation to maintain.