ABSTRACT

The Social Impact Maturity Measurement model can be helpful for understanding where investors’ organization ranks on various aspects of measurement maturity and where investors might improve investors’ system. The chapter introduces a five-level model that investors can use to describe and evaluate investors’ social impact measurement system and to generate ideas about how investors could improve that system. These are: emergent systems, established systems, goal-driven systems, integrated systems and evolutionary systems. Organizations at the highest levels systematically gather a metrics for assessing a full range of social impacts that reflect the evolving strategic interests of the organization and its stakeholders. Organizations can collaborate or partner with other organizations, contribute to industry-level associations, and share knowledge and best practices or use influence to encourage other organizations to devote resources to the social issue. The highest level in the maturity model represents a strategic form of impact-driven management that is perhaps more an ideal to strive toward than a reality.