As a part of study of problems in a public housing project, Pruitt-Igoe in St Louis Boone Hammond interviewed Mrs Clara Johnson. In the fall of 1963, nine persons lived in the Johnson household: Mrs Clara Johnson, her seven children, and her granddaughter. After the brief initial interview, Mrs Johnson had to take her child, Esther to the hospital for some surgical work. In the interviews it was apparent that Mrs Johnson wanted very much to present an impression of herself as a constructive and cooperative project citizen. Mrs Johnson seemed to spend a great deal of time working out her rights with the various bureaucracies in which she was enmeshed and defending herself against their efforts to keep money from her. Mrs Johnson was herself disturbed by her past drunkenness and illnesses, and she seemed to be making real efforts to extricate herself from the difficulties she kept getting into.