ABSTRACT

Research on managerial and organizational cognition has increased dramatically since the

1980s. The importance of cognition research to management theorists is indicated by the

increase in articles on cognition in the major management journals as well as the creation

and institutionalization of a cognition interest group in the major professional association

of management scholars, The Academy of Management. This increased interest in

cognitive phenomena might have been influenced by research in other fields such as

information systems and biology, in which the 1990s was called “the decade of the brain”

by former President George Bush. One may be tempted to think that this line of inquiry in

management is a recent phenomenon. However, research on cognition in management

goes back at least 50 years to the time Herbert Simon published the first edition of

Administrative Behavior (Simon, 1947). One of the most influential publications in the

field of management, March and Simon’s (1958) Organizations set the tone in arguing

that decision making is a major explanatory variable in organization theory. Reflecting on

some 35 years of research in the field, March and Simon (1993) commented:

The central unifying construct of the present book is not hierarchy but decision

making, and the flow of information within organizations that instructs,

informs, and supports decision making processes. The idea of “decision” can

also be elusive, of course. Defining what a decision is, when it is made, and

who makes it have all, at times, turned out to be problematic. Nevertheless, the

concept seems to have serves us reasonably well. (p. 3)

March and Simon (1958) viewed organizations as information processing systems

consisting of embedded routines through which information is stored and enacted. Some

researchers have taken this to mean that organizations are systems that process and code

information in a computational manner. That is, the problem that organizations face is

one of searching and processing relevant information when such search is costly and

decision makers are boundedly rational. Other researchers interpreted March and Simon

to mean that organizations are social entities that enact their world. Some see in these

words the elements of collective mind (Garud & Porac, 1999; Sandelands & Stablein,

1987). These two views separated in the last decade into two distinct branches of

cognition research in organizations: the computational approach and the interpretive

approach. The computational stream of research examines the processes by which

managers and organizations process information and make decisions. The interpretive

approach investigates how meaning is created around information in a social context.