ABSTRACT
There is extensive literature on organizational learning and on machine learning but
virtually no connection between the two. There are several reasons for this. First, the
disciplinary foundations of the two areas are different. But perhaps more importantly, the
lack of a connection is due to the fact that until recently, information technologies have
played a predominantly transaction processing role. The primary purpose of information
technologies has been to support accounting and audit, as opposed to facilitating core
business processes such as customer-supplier interactions, supply chain management, and
so on. This situation has changed rapidly in the last few years with the maturation of
information technologies and their increasing importance as enablers of business
processes.
