ABSTRACT
It has become a cliché that we live in a time of tumultuous and rapid change. And although the winds of change can be exhilarating, many of us feel the need for an anchor to keep from capsizing. Departments of HRM are faced with such a possibility and such a need. Stewart (1996) stated in a Fortune article:
Nearly every function of this department (human resources) can be performed more expertly for less by others. Chances are its leaders are unable to describe their contribution to value added except in trendy, unquantifiable, and wannabe terms…. Why not blow the sucker up? (p. 105)
