ABSTRACT

A work-doing system consists of three interacting components—Work, Worker, and Work Organization. The interaction has its start in the purpose of the progenitor of the Work Organization whose aim is to produce a product or service. Workers are recruited to help, which they are willing to do because they have their own purposes, namely, to make a living and/or to promote their own growth. These several purposes meet in the work, the results of which are focused on realizing the progenitor’s purpose. This purpose and those of the workers are most effectively achieved when they are merged and become a mutual endeavor. The systems approach is a methodology for meshing and disciplining these purposes so that both the work organization and workers achieve their purposes—optimum productivity and worker growth.