ABSTRACT
Your' e in line at a supermarket, resisting rows of tempting candy bars. Your eyes scan a tabloid headline-Pet Pig Devours Wedding Cake-when the woman in front of you suddenly becomes irate. She is trying to get a double-coupon price on an already discounted item (or something like that) and the cashier is explaining that it does not work that way. The woman refuses to budge (as the line behind her grows) and insists on talking to the manager. She starts to ramble incoherently about customer relations and the policies of other supermarkets. You step back a foot or two as her voice falters and then becomes loud again. Will she do something dramatic? Is she mentally ill, or does she simply have a keen sense of justice? Your train of thought continues along these lines. What is it about this woman that is causing her to act this way?
