ABSTRACT
This chapter preaches an old message to readers of the previous chapters and adds technology to it: OD can profit from specifying differences between the targets of interventions. People in advanced phases of burnout seem to be characterized by (for example) progressively greater physical symptoms. Given the implied differences in personal slack in responding to changes, different OD designs and expectations about their effects seem appropriate for persons in (let us say) phase I versus phase VIII. Operational definitions appear below.
