ABSTRACT
This chapter has been compiled from case studies contributed by Gavin Beckett, Jim Dignan, Marian Liebmann, John Patrick, Marion Wells and several community mediation service co-ordinators. They are drawn from Bradford Mediation Service, Bristol Mediation, Milton Keynes Neighbour Dispute Service, Mole Valley Mediation Service, Rochdale Mediation Service, Sandwell Mediation Service and two local authorities, to whom thanks are due. All names have been changed to preserve confidentiality.
