ABSTRACT
We know that most leaders of organizations spend upwards of 70% of their time communicating. We also know that all business undertakings are comprised of communication.1 We have learned from experience, and from extensive interaction with expatriates from all over the globe, that participating in these cross-cultural experiences while working internationally can be very challenging, especially when living or working in a foreign environment. It is for these reasons that this chapter provides an overview of interpersonal and intercultural communication.
