ABSTRACT

S imply put, a decision is a choice among alternative courses of action. More complicated situations typically engender more difficult decisions because a decisionmaker (DM) 1 has many more interrelated factors to consider. Decision analysts (DAs) consider a good decision to be different from a good outcome. In the decision analysis context, a good decision has to do with how it is made, not with the final choice or outcome. According to Hammond and colleagues (1999), “The only way to learn to raise your odds of making good decisions is to learn to use a good decisionmaking process….”