ABSTRACT
Employee accountability, in a corporate setting, relates to an employee’s role, responsibilities, and work routines which can be evaluated through an individual’s behavior, performance, and achievements. In tight-knit organizations, accountability is frequently driven by peer pressure more than management, especially when the work environment requires people to work closely together. Shop floor accountability can be exercised in many ways. Setting expectations at the start of employment is a good way to introduce individuals to organizational culture. An important part of developing and reinforcing employee accountability is reflected in the frequency and timeliness of actionable feedback provided to employees. Empowerment stems from the trust management bestows on their employees to do the work expected of them while openly encouraging them to ask questions and request help, when needed. Every employee should be clear as to the rewards and consequences of their actions or inactions.
