ABSTRACT

Companies have a considerable range of feedback processes for communicating between management and staff, including:

Staff performance appraisals, where management provide feedback to staff on their exhibited performance vis-à-vis expected performance.

Staff communication sessions, where management provide briefing to staff on their company’s performance.

Staff surveys, where management gauge the health of their business from the perspective of staff and often include the opportunity for feedback on any issues staff might wish to raise.

Results from staff workshops, which are usually related to specific business issues and can also include feedback to management.