In 2015, the author published a book titled This is Why We Can't Have Nice Things: Mapping the Relationship between Online Trolling and Mainstream Culture. Pulling from ethnographic research conducted between 2008 and 2014, the book explores the rise and evolution of subcultural trolls on and around 4chan's infamous /b/ (or "random") board. The book is also a survivor narrative, not that average readers would have any way of knowing that. In exploring how and why, three main points emerge. First is the deep interconnection between how people see and experience the world in embodied spaces, and how this embodiment influences what is seen, really what can be seen, on the internet. Second is the ambivalence of connection; the fact that our networks, however they might be mediated, are equally as capable of harming as they are of supporting. Third is the reciprocity of care, and the ways empathy directed externally cultivates empathy directed internally, and vice versa.