ABSTRACT

The learning process during the COVID-19 pandemic requires effective and efficient communication. This research was conducted to find out the interpersonal communication provided by teachers through the level of mastery of information technology in the online learning process during the COVID-19 pandemic. The respondents of the study were teachers who were scattered in West Java. The research approach is using a quantitative approach with an explanative method. The results showed that teachers in West Java can recognize information technology tools and are able to use communication tools and applications for online learning. Mastery of teacher technology relates to interpersonal communication which is seen based on aspects of friendliness, attentiveness, openness, argumentation, and responsiveness. Teacher’s ability to manage communication technology during online learning relates to optimal online learning. Thus, the teacher’s communication skills are related to the ease of implementing the online learning process through available communication tools.