ABSTRACT
This research aims to examine and describe the degree of administrative literacy of office staff, which includes their knowledge, skills, and abilities, as well as the influence of their literacy on their performance. Additionally, this paper examines the perspective of gender as a contributing factor to performance determination. This research employed a quantitative research approach by using expose facto causality. The data was collected through questionnaire distribution, surveys, and interviews, while the data analysis was performed by using regression analysis and chi-square analysis. The research results indicate that administration knowledge carries no effect on employee performance. In contrast, their administration skills and abilities influence the performance of employees.
