ABSTRACT
This paper examines the role of psychological capital and perceived organizational support in task performance with individual readiness for change as a mediator. The data for this quantitative study were collected using questionnaires given to 223 employees who work in five telecommunication service provider companies in Indonesia. Structural equation modeling (SEM) using Lisrel software was used to present and analyze the obtained data. The result showed that individual readiness for change acted as a mediator in the causal relationship between psychological capital and perceived organizational support on task performance. However, perceived organizational support had no direct effect on task performance. This study discloses the importance of psychological capital and perceived organizational support in boosting the employees’ task performance.
