ABSTRACT
With the current trend of flexible working, how workspace can be better designed and managed to support employee collaboration becomes increasingly important. This article summarizes the methodological approaches using Social Network Analysis (SNA) methods to study employees’ social interactions and relations in the workplace. It summarizes research and methodology in previous workplace studies that used SNA to study spatial and social factors in the workplace. It also introduces the process of conducting SNA research and factors that researchers and practitioners should pay attention to. The author also argues for the advantage of applying SNA such as Quadratic Assignment Procedure (QAP) and Multiple-Regression Quadratic Assignment Procedure (MQAP) analysis, for the ability to consider both spatial and social relations as new factors for workplace study. Limitations and challenges for future studies applying SNA are also addressed.
