ABSTRACT
Employee relations was initiated as expansion of Industrial relations to form psychological contract between workers and employers, and employee voice is considered as a form of communication which has potential influence in managerial decisions. However, the tendency of employees to use their voices depends heavily on employee's trust in their environment and this what is not achieved during the COVID-19 pandemic, where communication between leaders and subordinates is not carried out properly. This research aims at examining the social media channels utilized by employees to express their dissatisfaction with their workplace conditions and to deepen the understanding of employees’ behavior on social media. This research attempts to contribute an understanding of how and why employees used social media in their personal space and present an overview of employees’ voices that were frequently expressed on social media, which might be used by management to overcome problems that might rise in organizations.
