ABSTRACT
During pandemic COVID-19, working online distorts the distinction between job and personal life, which leads to conflict and decrease the concentration and performance of the employees. By mediating work–family conflict on employees of the Ministry of Finance Indonesia, this research examines several performance-related factors, such as job demands and control. The majority of previous research related the model of job demands-control and work–family conflict to the likelihood of turnover intention or job satisfaction. This research helps to understand the relationship between job demands–control, work–family conflict, and performance in public officials. 400 public servants from the Indonesia Ministry of Finance (MoF) filled online questionnaires and literature research. The Structural Equation Model was used to collect and test data, respectively. The results showed that work–family conflict was substantially connected with job demands and control. Therefore, the work–family conflict, to some extent, mediates the relationship between job demands and control towards performance.
