ABSTRACT

This study analyzes the impact of transparent communication and transformational leadership on public sector employees' anxiety and openness to change using questionnaires collected from 220 civil servants in 34 ministries across Indonesia. This study was conducted because research that employs anxiety in determining employees’ openness to change is scarce. This study found that transparent communication and openness to change have a direct and significant positive relationship. The association between transformational leadership and openness to change also has the same result. Anxiety also has a direct negative significant relationship on openness to change. As a mediator, anxiety has a negative insignificant influence on bridging the gap between openness to change, transformational leadership, and transparent communication. Theoretical and practical ramifications are examined further.